Terms and Conditions
Welcome to Fitreat. By subscribing to our service, you agree to the following terms and conditions. Please read them carefully before making a purchase.
Subscription Agreement
Subscription Plan: By subscribing, you agree to receive a monthly health treat box containing a curated selection of snacks and wellness products.
Billing: Subscription fees are billed monthly. By providing your payment information, you authorise us to charge the applicable subscription fees to your designated payment method.
Cancellation: You may cancel the renewal of your subscription at any time. To avoid being charged for the next billing cycle, cancellations must be made at least 30 days before the next shipment date.
Shipping and Delivery
Shipping Areas: We currently ship to areas in the UK.
Delivery Schedule: Boxes are shipped on the 10th of each month.
Shipping Fees: Shipping fees are not included in the subscription price unless otherwise specified.
Returns and Refunds
Return Policy: Due to the nature of our products, we do not accept returns. However, if you receive a damaged or defective item, please contact our customer service within 7 days of receiving your box for a replacement or refund.
Refunds: Refunds are issued at our discretion and only in cases of damaged or defective products.
Product Information
Ingredients: Each product in our health treat box comes with a list of ingredients. Please read the ingredient lists carefully before consumption.
Nutritional Information: Nutritional information is provided for each product where applicable.
Allergy Disclaimer
Allergens: Our products may contain or come into contact with common allergens, including but not limited to nuts, dairy, soy, gluten, and eggs. We cannot guarantee that any of our products are free from allergens.
Consumer Responsibility: It is the responsibility of the consumer to read ingredient lists and allergen warnings provided with each product. By subscribing to our service, you acknowledge that we are not liable for any allergic reactions that may occur from consuming our products.
Limitation of Liability
General Limitation: Our liability to you is limited to the amount paid for the subscription service. We are not liable for any indirect, incidental, or consequential damages arising from your use of our service or products.
Health Disclaimer: The health treat subscription box is not intended to diagnose, treat, cure, or prevent any disease. Always consult with a healthcare professional before making any significant changes to your diet or health routine.
Privacy Policy
Data Collection: We collect personal information such as name, address, email, and payment details to process your subscription and deliver your boxes.
Data Use: Your personal information is used solely for the purpose of providing our subscription service. We do not sell or share your information with third parties except as necessary to fulfil your subscription.
Security: We implement security measures to protect your personal information. However, we cannot guarantee absolute security of data transmitted over the internet.
Changes to Terms
Modification: We reserve the right to update or modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.
Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at:
Fitreat
Third Culture studios
5 Technology Park,
Colindeep Lane,
London,
NW9 6BX
Email: hello@fitreat.co.uk
By subscribing to our health treat subscription box, you acknowledge that you have read, understood, and agreed to these terms and conditions.